Unfathomable neglegence on the part of CVS, simply unfathomable.

Having read the story and tried to listen to the news report (but it was choppy and just stopped playing at one point), it seems obvious to me that the prescription was originally filled by the hospital pharmacy, which is not at all strange. It only goes to the fact, in this story, that CVS did not have the prescription already on file.

Aside: Had the woman been able to return to the hospital for her refill there would be no story, but hospitals are not in commercial competition with pharmacies, they only fill prescriptions for current patients, released patients are not their business. Except in cases where the prescription actually could not be filled anywhere else.

Anyway, getting back to the story, the woman obviously had an actual scrip entitling her to a refill of her prescription or she would not have even been able to try to get it refilled. Was she not even allowed to show her scrip to the pharmacist before she was arrested? This is simply bizarre, because there is no way the pharmacy should have had her arrested without even seeing the scrip and then going through the process of confirming it. Bizarre? Let me amend that, insane.