URL: http://community.realitytvworld.com/cgi-sys/cgiwrap/rtvw2/community/dcboard.cgi
Forum: DCForumID33
Thread Number: 166
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Original Message
"Can't yse User Management either. What's going on here???"
Posted by echogirl on 01-16-04 at 03:44 PM
Gosh my beloved SB doesn't like me anymore! I can't do any updates with the user utility as I get this message:

ERROR: User Management Disabled
The webmaster of this site has disabled User Management Console. To change your password or profile, please email the webmaster.

I need to update my email address as I've moved. Also can't upload images and can't stay logged in after signing off the internet.

Table of contents
Messages in this discussion
"RE: Can't yse User Management either. What's going on here???"
Posted by SurvivorBlows on 01-16-04 at 04:47 PM
Sounds like another firewall issue:

http://community.realitytvworld.com/boards/DCForumID33/133.shtml

"RE: Can't yse User Management either. What's going on here???"
Posted by echogirl on 01-16-04 at 05:29 PM
Thanks Webby I will see if I can figure that out. I bought a new PC a few months ago and maybe the settings are different? Perhaps this is why I can't upload images either? I have been able to do so elesewhere though. Weird! Anyway I will tinker with this later this evening. Thanks again!
"Didn't work"
Posted by echogirl on 01-17-04 at 07:34 PM
I read the other thread and went back and adjusted some of my settings. Cookies were enabled (was on low setting) and I adjusted to allow ALL cookies on both Norton and IE. I still can't access the user utility or upload files. I also did the firewall thingie as well. It's weird because I belong to another Board (non-Survivor related) and I have had no difficulty using the user utility to change contact info nor have I had any problems uploading files/images. My new computer is a Sony Vaio and I have Norton security and use the latest version of IE.

I would love to change my siggie and upload files but it looks like I'm out-of-luck! I don't know what else to do. As for my email, is there anyway I can get this changed through other means? I host the PTB Game and REALLY need the ability to send/receive email. My old ISP doesn't operate in my new town so that email addy is no longer valid.

Any advice would be greatly appreciated!

Thanks,

echogirl

"RE: Didn't work"
Posted by echogirl on 01-17-04 at 08:33 PM
I'm so confused! Even when I turn off ALL security features and allow ANY cookies I still can't get in. I also specifically listed SB as a "safe site" to allow all cookies from here. Still won't work.
"Thanks & Sorry!"
Posted by echogirl on 01-18-04 at 01:09 AM
Thanks Webby for the HTTP Referer suggestion. I may call support and see if they can help fix this. BTW sorry for the duplicate threads. At first I wasn't sure if they were related or not. I'm not particularly technical so I apologize for any redundancy.

-eg