Okay, so I rewatched it despite my disgust just so no one else has to. Sequence of events:

Clip of TC with Shirin explaining her abused childhood.

Probst asks Will why he would not apologize when asked to at that TC.

Will says he could not be sincere and also claims that he knew Shirin would not accept his apology.

Will then claims he apologized to her at the Ponderosa, Shirin shakes her head "No." Says he only gave her a weak apology after the episode aired and after public opinion turned against him. She then explained how wrong has no expiration and she has an obligation to use this as a platform against domestic abuse.

Probst again asks Will if he can apologize.

Will apologizes to Shirin's family in the audience ou there somewhere, tells Shirin again he apologized at Ponderosa, and then tells Shirin she should forgive in order to be the person God intended her to be.

Shirin again asks why she doesn't have a soul and why peoiple without souls should be treated that way, and explains that she won't forgive Will because she doesn't believe he really does understand: It would be on her if she did forgive him and he treated anyone in the future like he treated her.

Cut to Will's wife in the audience saying Will is yadayada just so wonderful.

And then Probst gave Rodney a birthday cake